As business advisors, and through our service to a broad mix of private, public and social sector organisations, we have proven that bold decisions yield bold results. We deliver value because we are driven by a clear mission: We exist to build strong institutions, organisations and leaders for a rising Zimbabwe.
The firm deploys services via three practice areas, namely the Strategy, Organisation and People practice; The Research and Analytics practice; and Executive Search practice.
Strategy, Organisation & People PRACTICE
Visions are translated through strategy, actualised through strong organisations, and delivered by amazing people. Our capabilities in this space have seen us support our clients through some of the most ambitious transformations, bring them closer to their customers and grow the gap with competition. The driven team behind these capabilities see no obstacles, only opportunities to do remarkable things.
• Growth Strategy Development & Execution support
• Performance Improvement
• Business Design & Innovation
• Shared Services modelling
• Organisation Structural Design
• Business Process Analysis & Efficiencies Mapping
• Performance Management Systems
• Job Evaluation & Grading using Mercer IPE Grading Solutions
• Culture Definition, Transformation & Roll Out
• Change Management
• HR Business Partner Development & Transformation through Mercer Learning platform
• Executive Compensation & Workforce Rewards
• Employee Engagement & Communication
• Mercer Leadership & Management Development programs
• Talent Management & Frameworks Research & Analytics practice
Our clients can do more because they know more. Knowing drives the value we add to their businesses and this in turn drives the value they add to their clients. Through our research and analytics, and with creativity and ideas as our currency the space we occupy is in bridging the gap between businesses and insights. In our world, solutions are built on data. We help our clients with deep research and analysis, produce actionable insights and help them to find flexible solutions while continuously iterating their strategies with the constant feed of data.
Customer Satisfaction Surveys (CSS)
We have a multi contact centre that allows for the collection of customer opinions on service via the phone, social media, web embedded surveys, and field survey solutions where necessary with real-time analysis of data.
This involves the profiling of market participants, and modelling of economic and social trends affecting the market.
• Consumer analysis
• Customer Satisfaction analysis
Data analytics is the process wherein we make sense of multiple sources of data to extract actionable insights that support decision making as well as to forecast outcomes or classifications of customer behaviour.
• Customer Analytics Profiling
• Business Data Analytics
• Predictive Modeling
• Product Performance Analysis
• Product Association
• Churn Analysis
• Economic Analysis
• Industry Trend Developments
• Market Strategy
• Pre-strategy planning scenario information packs
• We work with you to define a bespoke research mandate and answer questions that are critical to you — what known and unknown needs do our customers have
Executive Search PRACTICE
We know that to stand out, our clients need outstanding leaders. That is why we search the world for only the best leaders that will drive businesses forward and leave a legacy of success. We take all our competencies and apply them to finding you the right talent: our understanding of your strategy, the organisation and its people. We apply deep research and analyse the skills competencies and traits needed to fully exploit opportunities in your industry and we gain a deep appreciation for your corporate culture.
We take all our competencies and apply them to finding you the right talent: our understanding of your strategy, the organisation and its people. We apply deep research and analyse the skills competencies and traits needed to fully exploit opportunities in your industry and we gain a deep appreciation for your corporate culture.
The senior and executive talent we find and present to you have been thoroughly assessed, from character to competency.
• Board Placements
• Chief Executive Officer/Managing Director
• Senior Management
Our practice is managed by exceptional administrators who provide the backbone for our service delivery.